MaintainSTR Support

Contact us

Email support@maintainstr.com. We reply within 1 business day.

Getting started

MaintainSTR is invite-only. Your property manager or contractor invites you; create your account at app.maintainstr.com, then sign in on the web or in the MaintainSTR app.

Sign-in help

Use the same email (or Google/Apple sign-in) you were invited with. Still stuck? Email us.

Report a problem in the app

Email us with your company name and what happened; screenshots help.

Delete your account

See our Account Deletion page for instructions.